Phone Calls

This week in 3 East I was able to switch it up a bit. Instead of my usual water run I was able to sit at the nurses station and help answer phones. The PBA, Wanda, showed me how to answer the phones and who to call for each patient. Listed on a sheet of paper were the Nurses and Patient Care Associated that were assigned to each room. When a patient called, I picked up the phone and asked what they needed. When they responded I would either call their nurse of PCA to tend to their needs. Sometimes I was unable to hear what they were saying or had trouble getting in contact with some of the nurses as many of them had been on break when I arrived. Overall it was a pretty interesting experience.